who am I and why am I waiting on the phone

My sister Jis passing the vacuum while I am on the computer and on hold on the phone with the British embassy to try to fix my visa situation for London. It's hard to believe they have me now on hold for over 40 minutes. I cut the trees around their house yesterday and I will continue today. I picked up the the cut branches and layed them in the entrance to her kitchen. They don't use that one anymore. So now it's all green. Can you believe that the waiting period to speak with an agent is now 36 minutes. First it was 16 then it went down to 12 then 6 and now it's crazy. These people are nuts. It is now 38 minutes I must wait if I want to speak with a representative and it's now been one hour already. I think I will hang up. The waiting time is now 40 minutes and 4 seconds.....44 minutes and 6 seconds. I just hung up. I will call the Italian or American embassy. Hopefully I can get my entry clearance through them. It's seem I am not a Canadian resident anyways. (I spend too much time in other countries. I got to figure out who I am.